Patient Survey

Reading-Berks Physical Therapy is constantly striving to improve the service that we provide to our patients. Please take a few minutes and let us know about your experience with us. Each survey that we receive will be entered to win a monthly "Thank you gift" prize of $25. Winners will be notified either by phone or email.

  1. When scheduling, the appointment times offered to me were convenient.
    Yes No
  2. I was told about patient forms available on the website to complete in advance if I wanted.
    Yes No
  3. I was greeted in a friendly manner when I arrived at the office.
    Yes No
  4. The clinic's billing and payment policies were explained to me in terms that I understood.
    Yes No
  5. My treatment was started promptly when I arrived for scheduled appointments.
    Yes No
  6. The staff was professional and courteous.
    Yes No
  7. The staff seemed interested in me and my progress and was available to answer my questions.
    Yes No
  8. The treatment I received has improved my condition/injury.
    Yes No
  9. Overall, I was satisfied with my experience at Reading-Berks Physical Therapy.
    Yes No
  10. I joined the Ambassador Club and will recommend physical therapy at Reading-Berks to my friends and family.
    Yes No
  11. Please share any additional comments, concerns or experiences here:

Name of your physical therapist:

Office Location:

Your name (optional but necessary to enter the monthly drawing):

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